Shipping Policy

Effective Date: 19 May 2026

Company: MB Al Fahad International LLC

Website: https://www.alfahadinternationalllc.com

Email: contact@alfahadinternationalllc.com

Phone: +880 1711298888, +45 22 32 43 34

MB Al Fahad International LLC is committed to providing reliable order processing and delivery services for grocery and packaged food products purchased through our website.

This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.

Processing times may vary depending on product availability, order volume, operational requirements, public holidays, or additional verification procedures.

2. Shipping Coverage

MB Al Fahad International LLC currently provides shipping services within Lithuania, selected European Union countries, and certain international destinations depending on product availability and logistics coverage.

Shipping availability may vary based on destination country regulations, carrier limitations, customs restrictions, or operational considerations.

3. Estimated Delivery Times

Estimated delivery times are provided for general guidance only and may vary depending on shipping destination and logistics conditions.

Lithuania: Approximately 2–5 business days
European Union: Approximately 5–10 business days
International Destinations: Approximately 7–21 business days

Delivery estimates are not guaranteed and may be affected by customs procedures, weather conditions, transportation disruptions, public holidays, or carrier-related delays.

4. Shipping Fees

Shipping charges are calculated based on delivery destination, order size, package weight, shipping method, and logistics requirements.

Applicable shipping costs are displayed during the checkout process before order confirmation.

5. Customs Duties & Import Charges

For international shipments, customers may be responsible for customs duties, import taxes, VAT, clearance fees, or other charges imposed by destination country authorities.

MB Al Fahad International LLC is not responsible for delays or additional costs caused by customs inspections or import procedures.

6. Delivery Address Responsibility

Customers are responsible for providing accurate and complete shipping information during checkout.

MB Al Fahad International LLC shall not be responsible for failed deliveries, delays, or additional charges resulting from incorrect or incomplete delivery information provided by customers.

7. Delivery Partners

The company may use third-party shipping carriers, logistics providers, freight companies, and delivery partners to fulfill customer orders.

Delivery services may vary depending on shipping destination and operational requirements.

8. Delayed or Lost Shipments

While MB Al Fahad International LLC makes reasonable efforts to ensure timely delivery, the company cannot guarantee uninterrupted shipping services.

Delays may occur due to:

Customs inspections
Weather conditions
Transportation disruptions
Public holidays
Carrier operational issues
International logistics limitations

Customers experiencing delivery issues are encouraged to contact our support team for assistance.

9. Damaged Shipments

Customers should inspect packages upon delivery and report any visible shipping damage, missing products, or delivery discrepancies as soon as reasonably possible.

Supporting photographs or documentation may be requested to investigate shipping-related claims.

10. Restricted & Non-Financial Activities

MB Al Fahad International LLC operates exclusively as a grocery trading and food distribution company supplying packaged food and grocery products.

The company does not provide:

Financial services
Investment services
Cryptocurrency services
Brokerage services
Payment institution services
Money transfer services

All shipping operations relate solely to lawful commercial grocery and food product distribution activities.

11. Policy Updates

MB Al Fahad International LLC reserves the right to update or modify this Shipping Policy at any time without prior notice.

Updated versions will be published on this page with a revised effective date.

12. Contact Information

For shipping-related inquiries, delivery support, or logistics assistance, please contact:

Company: MB Al Fahad International LLC
Email: contact@alfahadinternationalllc.com
Phone: +880 1711298888
Alternative Phone: +45 22 32 43 34
Address: Girulių g. 5, LT-12124, Vilnius, Lithuania
Website: https://www.alfahadinternationalllc.com